Transpopad may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site or App, register on the Site or App, fill out a form, and in connection with other activities, services, features, or resources made available on the Site or App. Users may be asked for their name, email address, phone number, and other relevant information. Users may, however, visit the Site or App anonymously. Transpopad will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related or App-related activities.
Transpopad may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to the Site, such as the operating system and the Internet service providers utilized, and other similar information.
Transpopad may collect and use Users' personal information for the following purposes:
To improve customer service: Information provided by Users helps us respond to customer service requests and support needs more efficiently.
To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site or App.
To improve our Site and App: We may use feedback provided by Users to improve our products and services.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site and App.
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Users may find advertising or other content on our Site or App that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site or App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site or App, is subject to that website's own terms and policies.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site or App from those we actually know are under 13, and no part of our website and mobile app is structured to attract anyone under 13.
By using our Site or App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site and App. Your continued use of the Site and App following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on August 10, 2023.